Working with Us | Over 99% Customer Satisfaction • Spector
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Getting Started with Spector

Work with us and experience these immediate benefits:

• Hundreds of hours saved across your business in support issues, cyber security prevention and compliance planning.

• Access to a team of IT specialists who take the mystery out of strategic IT planning, management and budgeting.

• Your business will be protected against the unknown, key risks will be identified and immediate action will be taken to close these gaps.

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Our Client Onboarding Process

The core objective of our onboarding process is to identify key areas in need of improvement and to set the agenda of how we will collaborate with new clients.

Our services are delivered in the spirit of partnership and as such, require input from both parties. It is our job to make you aware of potential opportunities and key business risks. It is the job of our clients to act on this advice and ensure that standards are maintained.

Stabilise IT Infrastructure

Step One – Detailed Audit of Core Infrastructure

 

Almost all of the IT issues that we experience with new clients are related to poor IT Infrastructure. Poor wireless, cabling, servers and end user equipment can create untold frustration and issues for your most expensive resources, your staff.

In the first 30 days of our contract we audit your complete IT infrastructure and identify issues for immediate resolution.

Fortify Business Protection

Step Two – Secure your key business and data assets:

 

From the very first day we work together, we deploy our security, backup and business continuity solutions to protect your key technology assets. We then perform a gap analysis to establish where you measure against Cyber Security best practice.

Enhance Productivity

Step Three – Review Technology Gap Analysis:

 

After 30 days we gather all of the information from the steps above and combine this with support data, in order to build a Technology GAP analysis.

We then work together to prioritise what needs to happen first, engaging our professional services team to deliver the changes with the greatest positive impact.

Continuous Improvement

Step Four – Start Continuous Improvement Programme – Ascend:

 

The final stage of the onboarding process is to kickstart our Ascend process. This involves quarterly account management, budgeting and strategic reviews.

Our goal is to gradually and incrementally improve all areas of technology with a particular focus on Infrastructure, Cyber Security, Business Continuity and Compliance.

Explore our Services

IT Support

It support_services

Network and Infrastructure

Network and Infrastructure Services

Cyber Security

cyber security_services

Business Continuity

Business Continuity Services

Governance, Risk & Compliance

Governance, Risk and Compliance Services

Cloud Solutions

Cloud Solutions IT Services

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