Outsourced IT Support for SMEs in Dublin, Ireland | Spector
IT Support Ireland

Leveraging Technology for Financial Services Businesses

Lightning-fast IT support services tailored to meet your technology needs

Say goodbye to your IT headaches. Our team of industry certified engineers provide jargon-free support communicated in plain English.

When you contact our service desk, there are no call waiting systems. You will always talk with a person, and 95% of the time will be directly connected to an engineer who can deal with or escalate your issue until it is resolved.

Your dedicated account manager and technical contact will perform your benchmark Technology Maturity Assessment. This will ensure that services are tailored to your explicit service and risk-based requirements. This also allows us to set out a roadmap to provide precise budgeting and improve your overall IT maturity score.

Your Challenges Have a Solution

You are not alone in facing your issues.

If you are having a hard time trying to sync a mix of legacy technology while trying to modernise your business and improve efficiency, you are definitely not alone. We’ve met too many practices over the years facing similar challenges. Our job is to make it easier for you to achieve your KPIs and business goals. (+ talk about benefits/improvements/ goals or about issues?

• Do they have a dedicated team who will proactively monitor your systems to fix problems before they cause an issue for your business?

• Will you get to meet and strategically plan with an IT expert who understands your business at least every quarter?

For this and much more, download the checklist and bring it with you to your next partner prospect meeting.

How can Tech Boost your Financial Services Business?

More Customer-Facing Time

IT issues, small or large, need to be addressed with speed. We have the ability to identify issues before they become serious and deliver support to you wherever you need it.

Automate and Streamline your Processes

All of our staff are industry certified in the technologies we use. It is a condition of their employment to maintain and learn new technologies in line with client requirements and industry best practices.

Improve Employee Retention

We consistently score 98% positive feedback from our clients. A statistic that we are very proud of. Any customer dissatisfaction is addressed immediately to understand where, and if, we have gone wrong.

Business Outcomes you can Expect

Increase in productivity and face-time with customers

Improve staff recruitment and retention with remote working capabilities

Global-level data security for customers and employees

Improving communications and having your office phone available remotely

Relieve the pain from audits, compliance and regulations with automated processes

Ready to leverage the power of technology?

Tech is changing businesses all around the world. It's time to let it change yours too!

Hear from Our Financial Services Customers

Cathy Doyle

Sales Representative at Naturalife
“My experience with Mary and the team a Spector Information security business has been really terrific. I am not the most teckie person on this planet and the support they have given me has been supportive, patient and very professional. My many visits to the office is one of friendship and never one of discomfort for my lack of knowledge of my computer or phone problems.

They all work as a team and have a great working office. I would highly recommend this company.”

Dolores Cantwell

CFO at Rennicks

“Our IT used to be a source of irritation. Since we have engaged Spector they have really taken over the complete management of all of the IT function. This ensuing stability has allowed us to upgrade our ERP systems and rationalise and modernise our IT. Our IT works better and overall we are paying less for a way better solution.”

Need more information to decide?

Download our Guide for Financial Services

The process of finding the best IT provider can often seem complicated but it doesn’t have to be. We have complied the simple checklist below with the most important questions to consider and ask a potential partner:

• Do they have a dedicated team who will proactively monitor your systems to fix problems before they cause an issue for your business?

• Will you get to meet and strategically plan with an IT expert who understands your business at least every quarter?

For this and much more, download the checklist and bring it with you to your next partner prospect meeting.