Reading Time: 3 Minutes
Technology is an unavoidable component of most businesses, helping them achieve their goals and vision. Therefore, reviewing and improving IT performance should be a regular practice for growing businesses. Moreover, if you are not cautious, technological flaws could allow cybercriminals to access your network and cause havoc in your company. The solution is quite simple but remarkably underrated in the business world: conducting a technology audit.
Recommended Read: Why should you conduct a technology audit for your business?
A technology audit can assist you in better understanding and identifying gaps in your organisation’s security, compliance and backup postures. By learning how your organisation is performing in different tech areas, you can determine what needs to be prioritised and how to improve IT performance.
To make the most of an IT Audit, you must have a trusted managed service provider by your side. A specialist provider like ourselves will simplify this task and provide you with a detailed and practical action plan prioritising the most urgent gaps, allowing you to decide how to proceed and allocate funds.
Here are some reasons why prioritising technology gaps is critical to improving IT performance:
Following an audit, you may discover hundreds of vulnerabilities, prompting the question, “Should all of these be fixed at once?”
To make an improvement on a major highway, you wouldn’t close every lane at the same time. Instead, you would first block and repair the most damaged one during non-peak hours. The same is true for vulnerabilities, and it is always better to bridge the most critical one first.
Bridging all the gaps at once is rarely practical, both financially and in terms of time and effort. Furthermore, if you prioritise a lower-priority vulnerability first, cybercriminals can swoop in and exploit critical flaws in the blink of an eye.
Related Article: Is Technology Affecting your Productivity?
Therefore, despite technical knowledge, prioritising the gaps also takes an in-depth understanding of your organisation. The tech that affects your operations, employee experience and service delivery should generally come first. And it should be enhanced with minimal downtime.
Budgets, when properly planned, can serve as a tool to assist you in meeting organisational objectives. Budgeting for IT is as important as for any area in your business – and it must be done right in order to improve IT performance.
Randomly allocating funds to bridge gaps will neither help defend against threats nor be a wise budgetary decision. Instead, prioritise gaps and distribute financial resources based on vulnerability severity.
Timely upgrades and associated transformation are crucial for a business to stay competitive in constantly evolving business landscapes. Even so, it is critical to maintain control over such transitions. Otherwise, it could lead to confusion and poor decisions, ultimately harming your company’s growth.
Get a better understanding of upgrades and transformation by prioritising gaps and systematically bridging them based on their severity. This will bring a vivid notion of how your IT performance is improving.
Tending to all gaps at once can overwhelm your employees, in turn lowering their productivity and deteriorating customer service. Avoid this to the greatest extent possible. If your customers and employees are dissatisfied, your business can suffer serious setbacks such as employee attrition, customer churn, accidental data breaches and so on.
A successful transition from different technologies or even providers should be as smooth as possible so that the experience of employees and customers is not harmed in any way. Make sure your IT partner has a structured transition plan in place when discussing technology projects. Thinking about switching IT Providers? Read some of our tips.
The IT Audit is a crucial first step to begin improving IT performance and pushing your organisation forward. Here at Spector, we call it the Gap Analysis, and we’ve included far more insight than what you’d typically find.
Our specialists can quickly identify the rights and wrongs of previous providers and will go beyond the technical report. We’ll talk to your people, understand their issues and concerns at the technical and operational level and provide actionable advice for the next quarter, semester and year. If you decide to work with us, we’ll ensure that all recommendations are delivered with minimal downtime and maximum satisfaction.
Read our brochure on the Gap Analysis to learn more about how we work and why we take this step so seriously.
Contact us to arrange a no-commitment discovery call. We’ll be happy to discuss how we can help your organisation successfully bridge technology gaps to achieve your goals.
Thank you for reading! Please share it with businesses that are looking to bridge the gap and improving IT performance. Follow us on Social Media for more exclusive content.