Multi-Factor Authentication for SMEs in Dublin, Ireland | Spector
Multi-Factor Authentication

Multi-Factor Authentication

Multi-factor authentication is a process where a user is prompted during the sign-in process for an additional form of identification, such as entering a code on their cellphone or providing a fingerprint scan.

If you only use a password to authenticate a user, it leaves an insecure vector for attack. If the password is weak or has been exposed elsewhere, is it really the user signing in with the username and password, or is it an attacker? When you require a second form of authentication, security is increased as this additional factor isn’t easy for an attacker to obtain or duplicate.

Secure Data

Customer passwords and user IDs are notoriously vulnerable and easy to hack — especially when customers choose easy-to-guess passwords like “123456” and “password.” An additional vulnerability comes when people write down their passwords (in either online or physical files) where thieves and cyber criminals can discover them.

Multi-Factor Authentication makes data more secure using one-time passwords (OTPs) and physical characteristics (like fingerprints and voice recognition) that are more difficult or impossible to crack.

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Boost your Customer Reputation

Most consumers don’t mind inputting additional information if it means their data is more secure. In fact, they appreciate that businesses would go to the trouble of protecting their personal information and tend to reward the companies that do so with increased loyalty. That means better customer retention—and higher sales—for you.

Increased Productivity

When you make your data more secure, you can permit your employees to work remotely without fear that doing so will result in a data breach, and that can boost productivity.

That’s what happened when Ctrip, a Chinese travel business, permitted its employees to work from home: their productivity increased by more than 13% (Harvard Business Review). In addition, because Ctrip was giving employees an option they wanted, they simultaneously increased employee retention.  

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Reduce Operating Costs

Companies spend a lot of money informing customers about suspicious activity on their user accounts, as well as on helping customers reset their passwords when that kind of activity occurs. When you use a two-factor authentication process, you’ll have less suspicious activity on customer accounts, which means you’ll spend less money on customer service help desks. For some businesses, that reduction in operating costs alone justifies the cost of implementing 2FA.  

Multi-Factor Authentication & Single Sign On

The One-Page Guide, by Spector

The impact of a cyber attack can be devastating—both financially and in terms of a damaged reputation—and the cost of implementing a Two-Factor Authentication process is relatively small. That makes Multi-Factor Authentication a sound investment in the future of your business.

We made this one-page guide explaining the main features and functionality of Multi-Factor Authentication and Single Sign-On; so you can share it and download it easily.

To learn more about the ways our cloud, managed hosting, web hosting, and security and compliance services can help you achieved your business objectives and grow your business, contact us today.

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